Sales Support
Visa sponsorship
Sales & Marketing · Auckland, New Zealand · Full-Time · $25/hr · Visa: Employer sponsored
In this Auckland Sales Support role you are the person customers trust to keep things moving. Working beside coaches and operational teams, you make sure each customer's needs are understood, their details are handled accurately and every agreed step is followed through to the end. Clear communication and a careful eye for detail are what set this job apart.
Sponsorship is available for suitable overseas candidates who meet the role requirements and applicable visa criteria, which is useful to know if you are planning kerja luar negara.
Show a hiring manager how you handled customers and records in your last role. Mention the systems you used and the follow-up habits you built. tailor an Auckland sales support CV with Build AI CV and keep each line about a result you delivered.
Key Responsibilities
- Be the trusted contact between customers, coaches and internal teams
- Follow up on customer needs raised in coaching conversations, and speak to customers directly to confirm details and move agreed solutions along
- Record, verify and action each customer opportunity accurately, and chase leads so they progress on time
- Coordinate referrals across the business from the first identification to completion
- Build customer confidence through open, consistent and professional communication, and keep strong relationships with customers and internal stakeholders
- Represent the organisation well in every customer interaction
- Spot missing or unclear information and arrange the right follow-up
- Pass customer requirements on correctly to the teams who need them
- Watch outstanding actions and take ownership until they are closed
- Settle customer concerns and process problems with sound judgement
- Keep accurate records in the relevant systems
- Balance competing priorities without losing accuracy, and add to a team that is focused on trusted customer outcomes
Requirements & Eligibility
- Past experience in sales, customer service, client support, or a similar customer-facing setting
- Strong verbal and written communication skills, and confidence speaking with customers in a professional manner
- Able to establish credibility and build lasting customer relationships
- Strong attention to detail with customer information, and the ability to verify requirements and ensure accurate follow-through
- Excellent time-management and organisational skills
- Can manage multiple priorities and stakeholders
- Proactive and accountable about customer service, with a positive and customer-first mindset
- Resilient and adaptable in a fast-paced environment
- Comfortable with technology and learning new systems
- Strong problem-solving and critical-thinking skills
- Works collaboratively as part of a wider team
- Reliable, professional, and committed to delivering accurate customer outcomes
Apply: jobs@jobsabroad.my · WhatsApp
Visa guide: New Zealand AEWV Guide for Malaysians