Lodge Manager / General Manager
Visa sponsorship
Hospitality · Invercargill, New Zealand · Full-Time · Discussed at interview · Visa: Employer sponsored
Hotel and resort leaders in Malaysia, here is a kerja luar negara opening at the top end of hospitality. A boutique luxury lodge beside a national park, in New Zealand's southern South Island, is hiring a Lodge Manager / General Manager.
Restoration is finished, and guests return from 1 December 2026. The lodge starts with ten suites, two log cabins and a four-bedroom house for single-group bookings, then adds nine suites in October 2027. The whole property covers about 32 hectares.
Expect a practical mix of hosting and management. You will greet guests, serve the opening drink beside the fireplace and guide staff through dinner, while also handling the budget, the roster and the estate, with wide freedom to decide and direct contact with the owners.
Candidates in New Zealand, Australia and other countries may apply, and the owners will consider visa sponsorship for the right candidate.
Your next useful step is an English CV that shows the properties you have managed, the teams you have trained and the budgets you have controlled. Draft your resort manager CV with Build AI CV and tailor it to this lodge.
Key Responsibilities
- Greet guests, take care of them and give them your time while they stay
- Guide each visit, covering pre-arrival planning, meals, guided excursions, exclusive-use house stays and departure
- Set service expectations and keep them, helping staff wherever the day needs you
- Shape how guests experience the lodge and how the team serves them
- Lead the opening of nine new suites and blend them into daily operations as rooms rise from 12 keys to 21
- Plan food and drinks with the Lodge Head Chef
- Lead about eighteen multi-skilled staff when the lodge reopens
- Manage the Assistant Lodge Manager, Executive Chef, Lodge Host, Housekeeping Manager and Maintenance & Grounds Supervisor, and hire, train, roster and develop a team that performs all year
- Take charge of native bush, cabins, staff quarters, the exclusive-use house, grounds, the lodge, infrastructure, vehicles and driveways
- Keep maintenance and grounds staff on a yearly estate plan for preventive repairs, presentation and compliance
- Own the yearly operating plan and profit, grow occupancy, room rate, guest spending and repeat and direct bookings with reservations and finance, and review trading weekly with monthly reports to the directors
Requirements & Eligibility
- Leadership in luxury hospitality
- Ideally, time as a Lodge Manager, General Manager or at senior operations level
- Strong leadership with guests
- A genuine enjoyment of personal service
- Proven commercial and financial management: budgeting, forecasting and operating profit
- A history of leading teams from several hospitality disciplines
- Communication that is clear on paper and in person
- Sound judgement for leading alone at a remote site, such as when the road shuts or the weather changes
- A Manager's Certificate, or eligibility to obtain one before certificated duties
- A clean, full driver licence
- Highly regarded: managing a luxury lodge, boutique hotel or exclusive-use property
- Highly regarded: involvement in a hotel opening, refurbishment or major development
- Highly regarded: knowledge of New Zealand's luxury tourism market, plus experience with remote-property grounds, facilities and infrastructure
- You must hold, or be able to obtain, the legal right to work in New Zealand
Apply: Apply by email · WhatsApp
Visa guide: New Zealand AEWV Guide for Malaysians