Field Service Engineer Technician
Onshore applicants only
Visa sponsorship
Engineering · Auckland, New Zealand · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
A growing technology company in Auckland is looking for a full-time Field Service Engineer Technician to look after production line equipment for manufacturing, food and beverage, packaging and automation customers. If that matches your background, compare the duties below with your own work.
Most of the equipment is coding, marking, laser and labelling technology, with an important software element in every system. The job includes sole-charge installs, software integration, repairs, customer training and help desk support, plus regular travel around New Zealand and to Pacific Island territories such as Fiji, Samoa and Tahiti. Make sure that travel suits you before applying.
The company is an Accredited Employer with Immigration New Zealand, which lets it sponsor workers on the Accredited Employer Work Visa (AEWV). Note that the role is open to applicants already in New Zealand who hold immigration credentials to live and work there.
Your next step is an English CV that lists your control software experience, acceptance testing and customer training sessions. Get your coding and marking technician CV ready with Build AI CV.
Key Responsibilities
- Commission production line coding and vision systems on your own, covering their electronics, mechanics and software control links
- Load and set up coding and labelling software while in sole charge
- Finish each job by working from schematics, technical manuals and diagnostic tools, backed by electrical principles
- Show customers, and the company's sales and service teams, how to run the equipment safely and properly
- Answer help desk questions and support customers and other field technicians both before and after a sale
- Track down and fix faults on the electrical and mechanical side, from rewiring and fitting new parts or modules to loading software and firmware updates
- Test machines at the factory before dispatch and run trial production at customer sites, then return on schedule for servicing and maintenance that keeps downtime and lost output low
- Record stock movements and workflow paperwork accurately and without delay
Requirements & Eligibility
- Relevant university qualification
- At least 5 years in hands-on installation and support of industrial coding and labelling technology and the software that controls it
- Proven skill at finding faults when linking coding software to coding and marking machines
- Comfortable working remotely with no supervision
- Ready to work outside normal hours, on-call roster included
- A valid driver licence plus a passport kept valid all the time
- Immigration credentials to live and work in New Zealand
Apply: Apply by email · WhatsApp
Visa guide: New Zealand AEWV Guide for Malaysians